Welcome and thanks for visiting! Let's introduce myself.
I have more than 14 years of experience in different IT positions. I have been System Administrator, Technical Account Manager, DBA, Consultant, Support Manager, Support Engineer, System Operator and Technical Trainer for really different customers such as banks, governments, startups, marketing companies and so on. I worked in very different projects using hundreds of services and technologies. For that reason one day I decided to concentrate my efforts on one single field (databases) and that is why nowadays I work as Technical Team Lead at Percona, in a position mix of Support, RemoteDBA and Consultancy. I could say that I did it! Databases are my main field nowadays.
I live in La Rioja (Spain) but I work remotely sharing the working space with my cat, that usually loves to walk over the keyboard and write messages to customers and colleagues. Some of them actually suspect that it is my cat the one who solves the problems. That is a secret only my close friends know.
Enough talking about work! What I do in my free time? When I have some vacation days I buy a flight ticket to some far away country to dive in the ocean. Following sharks, manta rays and whales around the world is my way to escape from the day to day routine. Electronic music festivals (I'm looking at you Tomorrowland), Trance music, Videogames, American TV Series and Sports are other ways I have to spend time. If I can mix them with beer, even better.
Have a nice day.
Birthdate : 12/1982
Skype : miguelangelnieto.net
Email : firstname.lastname@example.org
Website : miguelangelnieto.net
Address : La Rioja, Spain
On Support team's front line, providing our customers with friendly, helpful and responsive service via chat, e-mail and phone troubleshooting and resolving customer issues of any complexity. Acting as an escalation point for complex issues, and a mentor for fellow team members. Lead and Prioritise the Support Teams’s workload and provide technical leadership. Create and promote appropriate department and company procedures and policies.
Working with both MySQL and InnoDB, including:All aspects of configuration. Performance tuning, query optimization, & index tuning. Backup solutions such as XtraBackup, & mydumper. HA solutions such as MHA, Orchestrator, ProxySQL, MySQL Router and HA Proxy. Clustering with Galera (MariaDB Cluster and Percona XtraDB Cluster) and AWS RDS. Monitoring with Prometheus and Grafana.
10/2011 - Today
Handling and designing the biggest and more complex consulting projects for Arsys' customers. Windows 2008, GNU/Linux, HA, Load Balancing, Clustering, Cloud Computing, MySQL and SQL Server databases, Apache, IIS, Plesk, Cpanel (WHM), Exchange 2010, Postfix, Veritas Backup, VMWare, XenApp...
01/2011 - 09/2011
Specialized in SMTP, Web, virtualization, monitorization and security. Deployment and administration of Web, Email, Network, Monitoring, Security, Virtualization services to different customers followed by the subsequent support service. Administration of the shared hosting service of Irontec. Training and consultancy about free software technologies.
5/2007 - 12/2010
Technical support, hardware maintenance, installation and configuration of software on Windows (office and design software) and Linux (e-mail, security and database services). Network control and security with intrusion detector solutions.
12/2003 - 4/2007
Administrator Certified Associate
Besides being a top-notch engineer, he also demonstrated exceptional management, communication and mentoring skills, earning the confidence and respect of customers and those reporting to him. He is always punctual, respectful and constructive. Whenever I assigned to a task or project to Miguel, I could be sure that he will deliver in time.
Peter Farkas - Director of Support
Miguel is a real expert in all MySQL-related technologies, from routine MySQL DBA tasks to troubleshooting complex performance, InnoDB, Percona XtraDB Cluster & Galera issues. He managed to study and master almost every new technology we had to support, up to TokuDB and MongoDB recently.
Valerii Kravchuk - Principal Support Engineer
Tiene una gran facilidad para gestionar distintas tareas al mismo tiempo y siempre consigue sacar adelante sus responsabilidades con buen resultado. Tiene una gran capacidad de trabajo, tanto individualmente como en grupo, y sus conocimientos son excelentes en los distintos servicios basados en UNIX, además de ser un experto en MySQL.
Rubén Gaitán - Technical Account Manager
Miguel Angel es una de las personas más profesionales y trabajadoras con las que he trabajado nunca. Durante los años que pasó en Irontec, su crecimiento fue espectacular y su capacidad de trabajo enorme. Una de esas personas que quieres tener siempre en tu equipo porque es garantía de éxito seguro. Gracias por los años compartidos.
Iker Sagasti - CEO